Privacy Policy
Your privacy is important to us. This privacy policy document outlines the types of personal information that is received and collected by Vettee and how it is used.
Last updated: 7th October 2024

Vettee (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the Vettee mobile application (“App”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you register or use the App, including but not limited to:

  • Name
  • Email Address
  • Phone Number
  • User Account Information (e.g., username, profile photo)
  • Pet Information (e.g., pet name, breed, age)

b. Usage Data

When you access or use the App, we may automatically collect certain data, including but not limited to:

  • Device Information (e.g., IP address, operating system, browser type)
  • Usage Information (e.g., pages visited, time spent on each page)
  • Geolocation Data (only if you have given permission)

c. Cookies and Tracking Technologies

We may use cookies, beacons, and similar tracking technologies to collect and store information. You can control your cookie settings through your device or browser settings.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, maintain, and improve the App’s functionality.
  • To process your registration and manage your account.
  • To send administrative information, such as updates and security alerts.
  • To provide personalized user experiences and recommendations.
  • To respond to your comments, questions, or customer support requests.
  • To analyze usage trends and improve the App’s features.
  • To comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist in delivering services to you (e.g., analytics, cloud storage).
  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. Once the data is no longer needed, we will delete or anonymize it.

6. Children’s Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it as soon as possible.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, update, or request deletion of your personal information.
  • Restrict or object to the processing of your information.
  • Withdraw your consent at any time (if applicable).

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the “Last Updated” date at the top will reflect the effective date of the updated policy. We encourage you to review this policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@vettee.vet

By using the Vettee App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.